Once your order is placed, you will receive a confirmation email with your order details. If you don’t see it in your inbox, please check your spam folder.

We are working on offering financing options—stay tuned!

If you need to make changes to your order, please contact us as soon as possible at info@somato.fit. We cannot guarantee modifications once the order has been processed.

If you placed a deposit after February 2025, your deposit is non-refundable.

We are working on offering financing options—stay tuned!

Please see our warranty details here: Warranty.

If you need to update your shipping address, please contact us as soon as possible at info@somato.fit. We’ll do our best to accommodate changes, but once an order has been processed for shipping, we cannot guarantee modifications.

Pre-orders begin shipping in early October 2025. Once your order ships, you will receive a tracking number via email, and will arrive within 3-5 days.

Yes, please see our return policy here: Shipping & Returns.

Yes! Once your order ships, you will receive a confirmation email with tracking details.

Yes! The Somato Reformer folds in half for easy storage and is designed to fit under most beds with at least a 6" clearance and in closets.

No, the reformer can be used on most indoor flooring surfaces, including hardwood, carpet, and tile.

The reformer is designed to support up to 300 lbs.

Yes! The Somato Reformer meets ISO 20957-1 safety certification standards for fitness equipment. Additionally, it has undergone REACH testing to ensure compliance with European safety and environmental regulations, verifying that it is free from harmful chemicals.